Even when I think I've totally pinned someone down as serious, no-nonsense, maybe even gruff, they go and tell me something that reveals a glimmer of a different side to them. It isn't the way they say it, but the fact that it for once places them amongst a type I know very well, and feel very fondly towards. They don't see the incongruity, but that makes their admission seem even sweeter. At that instant I forget all our past encounters, and find myself feeling incredibly charitable towards them. I suppose it's foolish to ever believe you can fully know a person, or the complexity of what goes on in another human heart.